After-sales service
Ensuring comprehensive and high-quality service throughout the customer journey:
◆Pre-sales: Accepting customer inquiries and providing timely technical support around the clock.
◆During sales: Strictly adhering to contract terms to ensure safe product delivery, providing technical guidance during installation, debugging, commissioning, and handover testing.
◆After-sales: Upon receiving customer notification for on-site service requests, professional technicians guarantee a response within 4 hours, and arrival on-site within 8-24 hours for in-province requests and 48-72 hours for out-of-province requests.
Under normal operating conditions, during the warranty period, our company will provide unconditional free service; after the warranty period, we will provide follow-up service for thirty years.
Technical service personnel will conduct regular follow-up visits to users, ensuring at least two visits per year.
Our unwavering commitment is to seamlessly integrate advanced technology with customer needs.
The website map is primarily based on the map published by China Map Press, ISBN 7-900186-56-5/K·108, and GS(2009)258.
CONTACT US
Hotline：+86-0531-87488899
fax：+86-0531-87488899
Address: Shandong Shuilongwang Industrial Park, Zhangxia Town, Changqing District, Jinan City